PENGARUH PEMOTIVASIAN DAN KOMPETENSI TERHADAP KINERJA TENAGA KESEHATAN PADA UNIT PELAKSANA TEKNIS DAERAH PUSKESMAS TAWANG KOTA TASIKMALAYA

Abstract

Penelitian ini menganalisis pengaruh motivasi dan kompetensi terhadap kinerja tenaga kesehatan di UPTD Puskesmas Tawang, Kota Tasikmalaya, mengingat pentingnya sumber daya manusia dalam pelayanan publik. Menggunakan metode kuantitatif, data dikumpulkan melalui instrumen penelitian kepada seluruh tenaga kesehatan sebagai subjek studi. Hasil analisis menunjukkan bahwa pemotivasian dan kompetensi secara simultan memiliki korelasi positif dan signifikan terhadap capaian kinerja pegawai. Temuan krusial dalam penelitian ini mengungkapkan bahwa faktor pemotivasian memberikan kontribusi yang lebih dominan dibandingkan kompetensi dalam memacu produktivitas kerja. Hal ini mengindikasikan bahwa dorongan moral, penghargaan, dan pemenuhan kebutuhan psikologis menjadi penggerak utama efektivitas pelayanan di lapangan, meskipun kemampuan teknis tetap diperlukan. Kesimpulannya, keberhasilan organisasi mencapai target layanan sangat bergantung pada sinergi antara semangat kerja dan kapasitas profesional. Manajemen disarankan memperkuat strategi pemberian motivasi guna menjaga stabilitas kinerja. Keseimbangan antara pengembangan keahlian dan stimulasi kerja diharapkan dapat meningkatkan kualitas layanan kesehatan secara berkelanjutan bagi masyarakat.

Kata Kunci: Pemotivasian, Kompetensi, Kinerja, Tenaga Kesehatan.

Abstract

This research analyzes the influence of motivation and competence on the performance of healthcare professionals at the UPTD Puskesmas Tawang, Tasikmalaya City, considering the vital role of human resources in public services. Utilizing a quantitative method, data were collected through research instruments administered to all healthcare workers as the study subjects. The results of the analysis demonstrate that motivation and competence simultaneously have a positive and significant correlation with employee performance achievements. A crucial finding in this study reveals that the motivation factor contributes more dominantly than competence in boosting work productivity. This indicates that moral encouragement, recognition, and the fulfillment of psychological needs serve as the primary drivers of field service effectiveness, even though technical skills remain essential. In conclusion, the success of an organization in achieving service targets depends heavily on the synergy between work morale and professional capacity. Management is advised to strengthen motivational strategies to maintain performance stability. A balance between skill development and work stimulation is expected to improve the quality of healthcare services sustainably for the community.

Keywords: Motivation, Competence, Performance, Healthcare Professionals.